Publish December 3, 2023
How to create a COMPELLING experience for your clients
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In the bustling world of interior design, maintaining an edge can prove challenging. Navigating the oftentimes unpredictable business landscape can feel like a high-stakes balancing act, particularly when you’re poised for growth, yet find those consistent projects elusive.

Yet, amidst the uncertainty, you could be mere steps away from turning your design passion into a six-figure business. At the helm, guiding you through this journey, is Pamela Durkin, host of the renowned ‘Six Figure Designer’ Podcast. Dubbing her show the go-to resource for lucrative techniques that snag prime clientele and shatter the five-figure ceiling, Pamela, in a recent episode, welcomed a special guest, prolific author and speaker, Andrew Davis.

The Power of Connection: Meet Andrew Davis

Andrew Davis, known for his tenure at NBC and for his developmental work with The Muppets, has made a name for himself as an influential marketing maven. Having built and sold a thriving digital marketing agency, he has since devoted his time to speaking and writing. With his works appearing in The New York Times and on The Today Show, Andrew is widely respected for teaching business leaders how to grow their businesses, transform their cities and ultimately, leave their legacy.

Connective Insights: Building and Sustaining Relationships

In the episode, Andrew discusses a range of topics, from maximizing the honeymoon phase with clients to creating a better experience by questioning the status quo. One topic that stood out, however, revolved around magnetic marketing techniques leveraged to grab and sustain the attention of potential clients.

Unknown to many, the foundations of marketing were birthed from shared experiences. Early in his career, Andrew attended an event where he was asked to fill in for a cancelled speaker. Seeing this as an opportunity, he hastily put together a presentation and managed to gain significant leads for his agency. From then on, Andrew adopted speaking as a primary lead generation tool, embodying the trends and techniques learned from other industries.

Fostering Curiosity: The Key to Business Growth

Andrew believes that embracing curiosity can propel business growth. Approaching the world and business with a beginner’s mind, he argues, allows you to ask deeper questions and challenge the conventional wisdom. This approach encourages a better understanding of business practices, thereby facilitating growth. By putting aside the need to always be the expert and instead becoming the visionary, you can open up opportunities for innovation and critical thinking.

Embarking on the Adventure: Andrew’s Six Key Concepts

Bringing years of expertise to the table, Andrew introduced a six-point checklist for enhancing client interactions.

1. Raise anticipation for the initial meeting by selling the project dream.

2. Celebrate small wins during the honeymoon phase of the project to curb fatigue.

3. Re-inspire the clients during the messy middle of the project.

4. Answer the potential queries clients may have before they ask to increase trust.

5. Remove friction by streamline processes to make the experience seamless.

6. Scale camaraderie by integrating a relationship-building approach from the beginning of the project.

Bringing it Home

Ultimately, you, as a visionary, can transform the interior design industry by changing your approach to your business operations. By starting small and questioning the conventional wisdom, you are not only setting your business apart from the competition but also creating an innovative space that encourages growth and transformation.

So, as you embark on your next interior design project, remember Andrew’s wisdom: It’s not just about creating a beautiful space; it’s about embracing curiosity, building lasting connections, and, ultimately, leaving a legacy.

Go listen to my podcast on my website at https://pamela-durkin.com/podcast/ or on iTunes here and keep up with my other blog posts.

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